Refund Policy
Last updated: April 21, 2026
1. Free Trial
SalesIQ offers a 7-day free trial with full access to all features. No credit card is required to start a trial. You will not be charged anything during the trial period.
2. Subscription Refunds
If you are not satisfied with SalesIQ after subscribing to a paid plan: • Request a full refund within 14 days of your first payment — no questions asked • Refunds after 14 days are prorated based on unused days in the billing cycle • Annual subscriptions can be refunded within 30 days of payment
3. How to Request a Refund
To request a refund: 1. Email us at billing@megallow.com with your registered email and company name 2. Include your Razorpay payment ID (found in Dashboard → Billing) 3. We will process your refund within 5-7 business days 4. Refund will be credited to the original payment method
4. Non-Refundable Items
The following are not eligible for refund: • SMS credits purchased and consumed (Fast2SMS, MSG91, TextLocal, Twilio) • WhatsApp message charges from Meta (billed directly by Meta) • Custom development or integration services • Subscription fees for prior billing periods
5. Cancellation
You can cancel your subscription at any time: • Go to Dashboard → Billing → Cancel Subscription • Your access continues until the end of the current billing period • No further charges will be made after cancellation • Your data is preserved for 90 days after cancellation
6. Plan Downgrades
If you downgrade to a lower plan: • The new pricing takes effect at the next billing cycle • If your current usage exceeds the new plan limits, you'll be asked to reduce usage • No refund is provided for the difference between plans within a billing cycle
7. Contact
For billing and refund inquiries: Email: billing@megallow.com Response time: Within 24 hours on business days